S4 | Episode 212: Optimizing the Healthcare Customer Experience with John Nash at Redpoint
About the Episode
Today we’re going to talk about the healthcare customer experience and how customers are shifting their preferences to want better digital experiences. This means that healthcare providers need to keep up with these demands while providing better and more personalized experiences across channels that include both online and offline ones. To help me discuss this topic, I’d like to welcome John Nash, Chief Marketing and Strategy Officer at Redpoint, a CX software provider.
Read Redpoint’s latest research on patient experience as referenced in the show.
About John Nash
John Nash has spent his career helping businesses grow revenue through the application of advanced technologies, analytics, and business model innovations. As Chief Marketing and Strategy Officer at Redpoint Global, John is responsible for developing new markets, launching new solutions, building brand awareness, generating pipeline growth, and advancing thought leadership.
John Nash, Chief Marketing and Strategy Officer, Redpoint