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NOW AVAILABLE IN PRINT AND EBOOK

The Agile Consumer: Navigating the Empowered Economy and the Future of Customer Experience

My 5th book explores the future of CX, EX, and the brand-consumer relationship.

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Customer experience & digital strategy expert, author, & speaker based in Washington, DC.

Greg Kihlström also the author of the Agile series of books and host of The Agile World podcast.

 

Listen Now to The Agile World Podcast

Branding, customer experience, and digital strategy in an agile age. Now available on Apple Podcasts, Spotify and all your favorite channels.

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Looking for a speaker?

Greg speaks internationally about CX, Digital Strategy + Marketing, New Technology


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