S5 | 324: Personalized content delivery and customer lifetime value with John Thomas, Chief Strategy Officer, Relay Network

About the Episode

Today we’re going to talk about personalized content delivery and how it helps brands create more valuable and longer lasting customer relationships.

To help me discuss this topic, I’d like to welcome John Thomas, Chief Strategy Officer, Relay Network.

About John Thomas

With more than 25 years of experience in digital media, marketing tech, e-commerce, and financial services, John is helping Relay drive its 35% YoY revenue growth, delivering more than 75 million feeds to industries facing major engagement challenges, such as retail banks and health insurance providers. Prior to joining Relay Network, John built and managed numerous new businesses and product lines at Bank of America, Amazon, and, most recently, TD Bank.

Resources

Relay Network website:
https://www.relaynetwork.com/

The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast

Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com

Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/

For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com

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The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

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John Thomas, Chief Strategy Officer, Relay Network

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S5 | 325: Employee Experience in Tough Economic Times with Anne Jacoby, Spring Street Solutions

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S5 | 323: Automation in the workplace with Shawn Herring, CMO, airSlate