About the Episode

We are here at Medallia Experience 2024 at the Wynn in Las Vegas and there’s a lot of exciting announcements we’ve been seeing, plus a chance to hear from leaders at Medallia as well as their customers about where the world of customer experience is heading.

Today we’re going to talk about AI and its role in creating and delivering winning customer experiences.

To help me discuss this topic, I’d like to welcome Simonetta Turek, Chief Product Officer at Medallia.

About Simonetta Turek

Turek is a proven executive product leader with an impressive background in delivering innovative solutions to the market at global technology companies like Genesys, Nokia, and AWS. Most recently she was GM of the Customer Experience Products division at Twilio.

Resources

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